Privacy policy

At Do You America, we are committed to protecting the privacy and personal information of our valued customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when you interact with our company, whether through our website, mobile app, or in-person at our rental locations.

Information We Collect We may collect personal information from you when you make a reservation, rent a vehicle, or utilise our services.

1. This information may include, but is not limited to:

   1. Personal identification details (name, address, email address, phone number)
   2. Driver's licence or other government-issued identification
   3. Payment information (credit/debit card details)
   4. Rental preferences and history
   5. Location data (if you consent to sharing your location)
   6. Correspondence and communication records

We may also collect non-personal information, such as your IP address, browser type, and usage data, for analytical purposes and to improve our services.

2. Use of Information We use the information we collect to:

   1. Process and manage your rental reservations and transactions
   2. Provide customer support and respond to inquiries
   3. Enhance your experience and provide personalised services
   4. Comply with legal and regulatory requirements
   5. Prevent fraudulent activities and protect our rights and property
   6. Analyse data and develop marketing strategies (in aggregated, non-identifiable form)

Information Sharing and Disclosure We do not sell, trade, or rent personal information to third parties for their promotional purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, technology partners, and legal advisors. These third parties are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

We may also disclose your information when required by law, to comply with legal processes, or to protect our rights, property, and the safety of our customers and employees.

Data Security We implement various physical, technical, and administrative measures to safeguard the personal information we collect. These measures include secure servers, encrypted data transmission, access controls, and periodic security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights As our customer, you have certain rights regarding your personal information, including the right to access, correct, or delete your information, as well as the right to opt-out of certain data processing activities. To exercise these rights or for any other privacy-related inquiries, please contact our Data Protection Officer at [email protected]

International Transfers If you reside outside of the United States or Canada, your information may be transferred and processed in these countries for the purposes outlined in this Privacy Policy. We ensure that appropriate safeguards are in place to protect your personal information during such transfers.

Cookies and Tracking Technologies Our website and mobile app may use cookies, web beacons, and similar tracking technologies to enhance your experience and provide personalised content and advertisements. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@doyouamerica.com